Frequently Asked Questions
Everything you need to know about Spigen products and services.
How do I know if a Spigen case is compatible with my device?
Each product page lists specific model compatibility. You can also verify the model number in your device settings to ensure it matches the product title before purchasing.
What is the differences between your various case series?
We offer a range of protection levels: Tough Armor provides maximum durability with foam technology, Ultra Hybrid offers a clear back to show off your phone, and Liquid Air features a slim, textured grip.
How long does shipping take and how can I track my order?
Standard shipping typically takes 3-5 business days within the United States. Once your order ships, you will receive an email with a tracking number to monitor your delivery status.
What is Spigen's return policy?
We offer a 30-day return policy for items purchased directly from our official store. Products must be in their original packaging and in like-new condition to qualify for a refund.
Does Spigen offer a warranty on its products?
Yes, we provide a limited manufacturer warranty on our products. Most cases carry a 2-year warranty, while screen protectors and chargers may vary based on the specific product line.
Are Spigen screen protectors compatible with Spigen cases?
Yes, our products are designed to work together. Spigen cases are 'case-friendly,' meaning they leave enough margin at the edges to prevent lifting your Spigen screen protector.